In this video, you will understand the effects the Internet has on the e-commerce industry. Jack W. Plunkett, CEO of Plunkett Research, Ltd., discusses trends in physical versus online retailing, the relationship between e-commerce and online entertainment, and Internet communications.
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retailers. There are a large number of e-commerce only retailers. Amazon by far
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being the dominant player worldwide in that category. Also giant companies like
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some of subsidiaries of Alibaba, eBay, so on and so forth. Keep in mind that a
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lot of e-commerce has also conducted by retailers, that is physical store
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retailers, who are finding their store traffic to be down in many cases while
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their Internet traffic and their e-commerce sales are going up.
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E-commerce online selling is literally revolutionizing the physical retail
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industry, so that today the most successful retailers practice what we
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call Synergy of Bricks and Clicks. In other words, make it easy to buy your
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merchandise, find your merchandise, return your merchandise whether online
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or at the store. Also, in e-commerce, we have online travel agencies. Companies like
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Expedia and Priceline that have
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literally turned the travel industry upside down by making it incredibly
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convenient for travelers all over the world to compare airline seats, airline
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prices, airline destinations, hotel rooms, hotel prices…
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Apple’s iTunes literally revolutionized the sale of music
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overnight by making it simple, fast, and convenient to purchase, find,
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download, and enjoy music that you buy online, whether in single songs or albums.
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Now that online music delivery is evolving to the point that many
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consumers are finding it more convenient to subscribe to a huge lists of songs
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that are available all the time through companies like Spotify and Pandora, and
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also through Amazon and Apple itself. Entertainment ticket sales have
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ballooned and become the most convenient way to buy your tickets to any type of
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entertainment event including just movie theaters. Access to entertainment of all
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types by video and by subscription to TV and subscription to things like Netflix
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are another form of literally revolutionizing the entertainment
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industry by making it convenient for you to watch what you want to watch, when you
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want to watch it, on whatever device you want to watch it on. Another area again
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truly revolutionized by the Internet is the delivery of voice communications and
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video conferencing. V-O-I-P, or Voice Over Internet Protocol, where you bypass
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traditional telephone companies in some cases, maybe get your telephone service
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through your cable TV provider, again absolutely revolutionizing
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the telecommunications sector. What are the developments you should keep an eye
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on? For the near future,
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first of all, there’s five G wireless delivery promising vastly faster
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Internet access speeds on wireless devices, smartphones, tablets, and so on.
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source
Can anyone hear him??!
i hate dealing with car salesman….maybe ill create an app to literally bypass the sales guy….the finance guy…the warranty guy….and become a billi…oops….trillionaire
Be sure to see our Ecommerce & Internet Industry page on our plunkettresearch.com website. You'll find a great industry overview and a very useful statistical overview table.